Mobile apps are in an increasing demand to support a business with a large customer base. It is, according to businessman Guy Galboiz, mandatory for businesses to have their own mobile app in order to follow the latest marketing trends and compete in their similar industry. In addition, apps also help employees rely on the convenience of on-demand access to information and solutions.
Here we shall discuss what role mobile apps can play in the growth of businesses and why developing app is vital for them.
According to a current study, 98 percent users in the United States alone spend more than two hours on their mobile devices every day. There may be only a few of apps that make up the bulk of this whole usage but it still doesn’t change the reality that all users have to unlock and scan through their phones to work on the apps they are looking for. Having a mobile app can be beneficial for a business because users’ minds automatically do record all images and text or even an attractive app logo. An app comes across even if it happens without being seen.
Mobile apps come with lots of functions that aim at facilitating users with maximum convenience. Users can get general information, search features, messengers, news feeds, product or service pricing, traveling or hotel information, user bank accounts, email accounts, and so forth. As a business owner, one of the biggest advantages that you get from your app is that it allows you to provide your customers and prospects all the information or details about your business including latest news, sales, and promotions and so forth on their mobile phones. Additionally, there are push notifications that enable you to get even closer to a direct communication, and let you remind your consumers about your brand whenever it is necessary.
With a mobile app, it is also possible to allow your customers to collect their bonuses at their fingertips. You can easily digitalize your loyalty program through you app instead of gluing to the traditional point collection card system. Doing so will result into more downloads of your app and more customers.
Your business app has a great contribution to your brand recognition and acknowledgement. As a general rule, mobile apps work like a vacant billboard where you can display whatever you want to and in whatever style. Just be sure that you do not only make it stylish and attractive but it should also be functional, informative, and has features that can increase customers’ satisfaction and convenience of usage. Besides, it is also important to be frequently in touch with your customers in order to get noticed.
Regardless of your business type and size, it is highly important to provide your customers an easy access to your company. A mobile app with messaging or customer care feature within it has the ability to make a great difference in the way you can interact with your customers.